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SFMTA launches PayByPhone service for parking meters

SFpark PayByPhone Image

The San Francisco Municipal Transportation Agency (SFMTA) SFpark project today launched PayByPhone parking payment service at meters in the Castro district, and will expand the service Citywide in the coming months. By making it easier to pay for parking, PayByPhone will help people avoid parking tickets.

With this new service, customers can pay for parking at meters by phone, receive a reminder message when time is almost up, add time without returning to the meter (subject to time limit restrictions), and receive receipts via email.

PayByPhone makes it possible to pay with a credit card at any meter. The SFMTA will install the service at the older single-space meters first, which gives customers more payment options; then install at the multispace meters and new coin and card meters.

PayByPhone is provided at no cost to the City, so the service provider adds a 45 cent fee per transaction to cover all costs.

Here’s how it works:

  • PayByPhone is available on any meter with a PayByPhone decal affixed to its side.
  • Customers call 866-490-7275 or download the app at paybyphone.com.
  • After registering, they enter the meter location number and desired length of stay.
  • The meter display will not change, but payments are on record for Parking Control Officers.

Customers with Near Field Communications (NFC) capable smartphones can “tap” the meter to initiate streamlined payment. Once installed at the 28,000 SFMTA and 1,000 Port of San Francisco car and motorcycle metered spaces, this will be the largest single NFC deployment in the U.S.